Support

We will be there to help you any time with all of your queries and concerns in a timely and supportive manner so you can safely enjoy crypto without a hitch.

Customer service opening hours:

 
Monday – Friday: 10 AM – 5 PM (GMT+1)
Saturday: 10 AM – 2 PM (GMT+1)
Sunday: Closed

General inquiries: support@relain.org

Affiliate account related questions: affiliate@relain.org

Business inquiries: business@relain.org

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    Frequently Asked Questions

    Can't find what you're looking for? Contact us and we're here to help!

    What payment methods do you accept for subscriptions?

    We accept major credit cards, PayPal, and other secure online payment methods for subscription payments. You can also pay with Cryptocurrencies.

    Is there a minimum commitment for subscription plans?

    No, there is no minimum commitment. You can subscribe on a monthly or yearly basis, and cancel anytime hassle-free.

    What happens if I'm not satisfied with my subscription?

    We offer a 30-day money-back guarantee on all subscription plans. If you're not completely satisfied within the first 30 days, we'll refund your payment, no questions asked.

    How can I cancel my subscription?

    You can easily cancel your subscription at any time by accessing your account settings. Your access will remain active until the end of your current billing period.

    Are there any hidden fees or charges associated with subscription payments?

    No, there are no hidden fees or charges. The subscription fee you see is the only amount you'll be charged, and it includes access to all our content and resources.

    What sets your courses apart from other cryptocurrency education platforms?

    Our courses are crafted by industry experts with years of experience in cryptocurrency trading and investment, offering practical insights and real-world strategies that you won't find elsewhere.

    How frequently are new courses and content added to your platform?

    We regularly update and offer new courses to cater to the ever-changing landscape of the cryptocurrency industry and help our members acquire the knowledge that is up-to-date. We have a calendar for new courses and content that is updated frequently to ensure that our articles remain current and relevant.

    Can I access the courses on any device, and are they available offline?

    Yes, our courses are accessible on any device with an internet connection, and you can even download course materials for offline viewing, allowing you to learn at your own pace, anytime, anywhere.

    Do your courses cater to beginners, or are they more suitable for experienced traders?

    Our courses will serve as great learning tools for traders of all levels whether they are beginners aiming to develop a solid background or experts who want to strengthen their skills. In each program, a guideline is provided to ensure that you still get the value even if you are a novice.

    How do I know if your courses are right for me?

    We offer a Free Plan for our courses, allowing you to explore our articles and resources risk-free. Take advantage of this opportunity to see if our courses align with your learning objectives and preferences before committing to a subscription.